Yesterday, one news making the rounds over at slashdot and other technology sites is the story of one unfortunate woman complain that Ubuntu cannot get her on to her ISP’s internet and that forced her to quit college (Original WKOW 27 news story, WKOW 27 update on the story). Luckily for her, her ISP and college are trying their utmost to help her. Although the news story exposed her ignorant of technology, I think you will agree with me that it is one of her better decision given the outcome. The other major party in the story is Dell who had not responded yet. That is not really surprising because they probably has the most investigation to do on what went wrong.
I don’t think condone the hate message and rant we internet user post to WKOW 27. It is shooting the messanger. So far, the best response I had seen is from Carla Shroder of LinuxToday. She outlined the problems people faced when trying to use non-windows to access educational content.